Privacy Policy

DoorDish
Effective Date: 19 June 2026

Welcome to DoorDish. Your privacy is important to us. This Privacy Policy explains how DoorDish ("we", "our", or "us") collects, uses, stores, and protects your information when you use our mobile application and website.

By using DoorDish, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account or place an order, we may collect:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Profile Information
• Customer Support Communications

Location Information

To provide delivery services, we may collect:

• Current Location
• Delivery Location
• GPS Coordinates (when permission is granted)

Order Information

• Order History
• Restaurant or Store Details
• Purchased Products
• Delivery Preferences

Device Information

• Device Model
• Operating System
• App Version
• Device Identifiers
• IP Address
• Crash Logs

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve app performance and user experience
• Prevent fraud and misuse
• Comply with legal obligations

3. Payment Information

DoorDish does not store your debit card, credit card, UPI PIN, CVV, or banking passwords.

Payments are securely processed through trusted third-party payment gateways. These providers manage payment information according to their own privacy policies.

4. Location Permissions

DoorDish may request location access to:

• Detect your delivery address
• Show nearby restaurants and stores
• Improve delivery accuracy

You may disable location permissions at any time through your device settings. Some features may not function properly without location access.

5. Notifications

We may send notifications regarding:

• Order Confirmation
• Order Status Updates
• Delivery Tracking
• Promotional Offers
• Service Announcements

You can disable promotional notifications from your device settings.

6. Information Sharing

We do not sell your personal information.

Information may be shared with:

• Restaurant and Store Partners
• Delivery Partners
• Payment Gateway Providers
• Technical Service Providers
• Government Authorities when required by law

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is 100% secure.

8. Data Retention

We retain information only for as long as necessary to:

• Provide services
• Complete transactions
• Resolve disputes
• Comply with legal requirements

9. Children's Privacy

DoorDish is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

10. Your Rights

You may:

• Access your information
• Update inaccurate information
• Request account deletion
• Withdraw permissions granted to the application

For account deletion requests, please contact us using the details below.

11. Third-Party Services

Our application may use third-party services including:

• Google Maps
• Firebase Analytics
• Firebase Cloud Messaging (FCM)
• Payment Gateway Providers

These services may collect information according to their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Us